Category: Crm

CRM Software | Customer Relationship Management | Best CRM for Small Business |CRM Solutions – KaptureCRM

CRM Software | Customer Relationship Management | Best CRM for Small Business |CRM Solutions – KaptureCRM

Kapture CRM is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels and FMCG industries. As integrated CRM Solutions it’s also optimally suited as best CRM for small business. Get your first-choice CRM Software now!
KAPTURE apart is that it’s a Mobile-first platform, Mobile CRM Software with an amazingly user-friendly interface, reducing hardware costs by 80%.Apart from that, it’s fully-customizable to adapt to different business processes and models pertaining to different organizational working styles. Today, we are India’s leading comprehensive technology-driven CRM solution providers for top brands in the Hospitality, Real Estate, FMCG, Banking industries etc.
Mobile CRM Software : Kapture is a Cloud based, Mobile CRM Software to automate all your business process. Now track your sales, leads by our Sales CRM Mobile App.
CAPTURE LEADS FROM DIFFERENT CHANNELS
Manage all your pre-sales activities like never before. No matter where your leads come in from, be it online campaigns, google ads, landing pages, websites, emails or other online portals like just dial etc, capture them all on a single platform. This eliminates the need to have multiple systems for lead management and makes sure that no lead is lost in transit.
Doesn’t matter where your leads come in from, all of them get accumulated on a single platform KAPTURE!
INTEGRATE WITH MULTIPLE SYSTEMS
The mobile CRM platform has inbuilt APIs that integrates with existing systems like call center, Oracle, SAP, Microsoft, facebook etc. And becomes the only system you need to deploy. Data can be easily imported and exported in different formats which can be then fed as input for other existing systems. The platform also can also be integrated with call center systems to manage post-sales CRM.
KAPTURE addresses the issues that crop up while handling multiple departments in an organization which run on different softwares or technology platforms

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Increase The Profit Margins Online CRM Software

Increase The Profit Margins Online CRM Software

Globalisation and urbanisation phenomena sweeping across the world has led to an increase in the business sector remarkably. The competition within the companies of similar sector is seen to be rising at the peak and hence the companies have to resort to various tools for out numbering their opponents. The fundamentals of advertising and marketing are hence gaining importance. The concepts of marketing and advertising are used since olden times but they have evolved significantly over the years though the crust remains the same. Both the concepts aim at customer interaction and apt communication. For an effective start and to the business and for efficient gains throughout the business cycle, the marketing and advertising along with customer relations are considered to be given a high value.

Customer relationship management is a tool used and strategy used by the companies for managing a customer database with regards to interactions, sales and after sales service. Apart from customer relations, CRM is also used for marketing and advertising techniques too. Previously, CRM was done manually mostly in excel sheets and the indexes and parameters used to be defined manually. But in the present era with the advent of computers, online CRM software is available. The online CRM software provides the customers with analytical database with parameters integrated to provide marketing and service and support solutions to the customers.

CRM software solutions are used to increase the profit margins of the company. The software is used to attract the customers from a proper database, provide the customers with the products of the company and satisfy them with proper after sales service. This also tends to reduce the costs of advertising and marketing. CRM software solutions focus on quality retaining and supports in the decision making process. The call centre for example works entirely on the process of customer relationship management. On one side where the customers can reach the technicians for the specific problems, on the other side customers are always informed about the new offers and events from another set of technicians. This database is setup by the incorporation of customer relationship management itself.

CRM provides supports in the form of surveys and forecasting too. In the era where cost incurred is a major concern with the severe competition, the efficiency of the business is critical. Softwares lie CRM helps company’s executives in gaining such kind of efficiency for high profit margins and reputation.

Choosing right CRM software for any business can be complex and confusing. It is very important for any business to know which points to be considered and which not while purchasing CRM software solutions. To know more details about Online crm Online crm software please feel free to browse our website.

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The Top Benefits of CRM For Small Business

The Top Benefits of CRM For Small Business

Every aspect of a business revolves around its customer. So, the business process can be made easy if the application used in the company helps the employee in managing customers appropriately. A business, be it larger one or smaller, can be successful if it has increasing number of customers. Your company will be able to increase its customer database only if you provide customer with the service which they expect from you. Implementing apt software in your company will help your employees to serve the customers with what they need. CRM is one such software. Implementing small business CRM software will help your employees in your aspect.

Earlier, ether wasn’t much demand for this CRM software. Yet, as more and more companies got to know about the benefits that they get out of it, there has been great increase in its demand. As a result, you can now find different types of CRMs available in the market. Though there are numerous types, would be able to get fruitful results out of CRM, only if you install the right CRM based on objectives, goal and other factors related to your company. So, choose the right business CRM software to get the apt output. As you scroll down, you can get to know more about the benefits that you get by installing this CRM in your company.

Your business starts with your customer. You will be able to take your business to great heights until you have strong customer database. Small business CRM software will help you in this aspect. This software will help you in developing a strong relationship with your customer. You will be able to satisfy your customer only if you provide them with what they need. With CRM software installed in your company, your employee will get up to date information related to the customer. Thus, they will be able to provide them with apt and prompt service.

With business CRM software installed in your company, your employees would be able to have instant access to customer information. On the other hand, earlier if there was any change in customer information, then the employee of very department had to make the change which may sometimes b left out. As a result, it leads to duplication of data. With CRM installed in your company, all that your employee needs to do is to enter the updated information into the system. Once the information is updated, every employee of the company will be able to access the updated information. As a result, they would be able to save lot of their time which can be used of other productive processes.

Once you enter the complete information in CRM for small business, your employees will be able to go through the information related to past sales and take decision based on the comparison. In addition, the CRM automatically intimates your employee about the service that they have to provide to customers and also the information related to sales leads. Thus, CRM helps you increasing the sales lead as well. So, do implement CRM for small business in your company to enjoy all these benefits.

This content is taken from http://www.ideamarketers.com/?articleid=3304389&CFID=187875241&CFTOKEN=52529807

Choosing right CRM software for any business can be complex and confusing. It is very important for any business to know which points to be considered and which not while purchasing Crm solutions strategy. To know more details about Online crm Free Business crm softwaree please feel free to browse our website.
Planning to Pick a Deployment Method for Your CRM? Here are Some Tips!!

Planning to Pick a Deployment Method for Your CRM? Here are Some Tips!!

A CRM or Customer Relationship Management solution is undoubtedly one of the critical requirements for any business. Hence, it is the best time for SMEs to effectively deploy it in their system to reap its benefits, with the help of a CRM Development Company. Picking a CRM solution doesn’t finish the job rather it initiates the job of selecting a deployment method. The deployment method for a CRM solution can either be hosted Software as a Service (SaaS) or on-premise in which managers enjoy the liberty to host the CRM solution themselves. Usually many CRM solutions may be limited to one deployment method so it is very important to determine the best deployment method for your CRM solutions: Software as a Service (SaaS) or On-premise.
Enterprises, whether small or large require different levels of control for deployment of CRM solution. Both cloud-based SaaS and On-Premise deployment methods have their own benefits. You need to understand your requirements, before choosing a CRM Development and Deployment model. Usually, cloud-based SaaS frees the employees to focus on deployment rather they can focus on other core functions. The server components are managed by product experts. On the other hand, organizations looking for the greatest amount of control over their CRM solution can go for On-premise deployment methods. This is often preferred by many organizations since it enables the business owners to keep the control within their intranet only.
Here are a few tips that can help you decide between Software as a Service (SaaS) or On-premise deployment method. However, you must hire a CRM Development Company, which can guide you in the selection process.
1. SaaS can suit your requirements if your organization doesn’t have adequate internal staff and hardware support, whereas On-Premise can work better if you have adequate internal staff and support to deploy CRM solution. In case of On-premise deployment method, internal IT staff work on all functions of deploying a CRM solution.
2. SaaS can fit your organization if you are looking for a deployment method for a short-implementation time frame. For this, the company will have to pay monthly software fee.
3. SaaS is best for your organization if you’re looking for a deployment method which doesn’t require a large upfront investment rather requires monthly payments. On the other hand, On-premise deployment method requires upfront payment with long term cost benefits.
4. On-Premise works best if you need huge customisation to support your business processes and have data access needs to support other applications, such as ERP. On the other hand, SaaS doesn’t support huge customisations.
How to choose? Since both deployment methods are beneficial so the major question is that how to choose the best. You can start by determining the security and control requirements of your organization. Besides this, the next step is to determine the IT staff that will be working with CRM solution and their availability. One big consideration is to determine your CRM Development model the investment requirements of the organization; whether the company is able to make large upfront investments or find a monthly software fee is better.
Microsoft Dynamics CRM – An Innovative CRM Solution
No matter, which deployment method you select for your organization, either Software as a Service (SaaS) or On-premise, one thing is clear that the deployment method has to be flexible so that it can be shifted effectively between On-premise and other deployment methods. For instance, Microsoft Dynamics CRM and Microsoft Dynamics CRM Online are a flexible deployment method which can easily switch between On-premise and SaaS and other forms of deployment methods as per business requirements.

You need to hire a Microsoft Dynamics CRM Development Company, which provides ‘end-to-end’ Dynamics CRM Development, Deployment and Consulting Services.
CRM Software | Customer Relationship Management | Best CRM for Small Business | CRM Solutions – Kapture CRM

CRM Software | Customer Relationship Management | Best CRM for Small Business | CRM Solutions – Kapture CRM

Kapture CRM Cloud Platform

Kapture CRM is a fully integrated Cloud CRM platform, with the ability to automate your sales, marketing, distributions and analytics requirements. The Kapture provides individually customized CRM solutions for business to meet their process flow and business co-ordination.
The Kapture CRM is built with integrated features that makes it directly adaptable to diverse industries including Banks, Hotels, Marketing activities, Security Industry etc…The Kapture team also develop customized API’s that creates random functionalities for creating business functions. The unique proposition has enabled Kapture accumulate over 100 Customers, who are leaders at their respective sectors inside a short time duration.

The multiple Kapture Features finds direct application in diverse industries, including Banks, Hotels, Marketing companies, Security Providers. Here is the application of Kapture CRM in each of these circumstances.

Real Estate Industry – In one of the most competitive industries, finding a higher accountability and sharper adaptability to the changing market conditions directly delivers a big edge. The Kapture integrates every core-activity into its CRM platform and automates the process with greater efficiency. The Kapture CRM helps you process leads much faster and extract high potential leads with much better efficiency. The Kapture have positively delivered a boost to the market leaders such as Purvankara,Centuary,Golden Gates, Salarpuria Sattva, Definer, Nirmal Life Style, Celebrity Structures, White house. LushLife, Enrich etc

Hotel CRM – The Kapture enables you to provide not only better hospitality services but lets you efficiently manage incoming leads. The CRM can seamlessly record the nature and requirement of every incoming query, along with your capability to satisfy those demands. Afterwards, you can prioritize the client demands and tailor packages and create additional services in-tune with customer needs. The Kapture already has seen adaption into the functionalities of market leaders such as Royal Orchids,Mango,Surya,Sarovar group, Keys.

FMCG CRM – The FMCG is one of the most inevitably complex industry, with various multiple factors that could be difficult to keep track. The Kapture CRM can become your FMCG marketing and adaptation software, with the ability to control each aspect of your manufacturing, distribution, sales and book keeping. The CRM is clearly articulated method of entering the different properties such as product stock, distribution pipeline, product sales etc.. With all the features directly observable under the dashboard, you can track the trajectory of your future business progress. The Kapture has seen direct adaptation by market leaders such as Unibic, Farm Harvest etc.

The Kapture CRM integrates the multiple functionalities, which are the requisites of a modern business house. With creating a streamlined approach towards efficient business processes, it can incrementally increase the productivity and handling efficiency. The customers interested at making the purchase can make sure that the CRM conforms to their present business demands or we shall develop custom API’s to meet those demands.

Manaswini is a Content Analyst.i am expert in writing articles about Product. Here i am describe about Kapture CRM the web site helps you to employees respond to client queries quickly & effectively and CRM contains each and every bit of details of a customer, For more info visit
Manaswini is a Content Analyst.i am expert in writing articles about Product. Here i am describe about Kapture CRM the web site helps you to employees respond to client queries quickly & effectively and CRM contains each and every bit of details of a customer, For more info visit
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