Category: Conference Call

11 Things To Remember When Choosing A Conference Call Service

11 Things To Remember When Choosing A Conference Call Service

A conference call involves the communication between a calling party and more than one listener. There are numerous conference call services available, making it difficult to make a quick decision. The service that you choose will ultimately depend on the expectations and uses you wish get out of your conference calls. For some, only a few details matter, such as price, while others are in need of advanced services like on-the-spot technical support. Below are a few factors to consider when choosing the conference call service that is most compatible with your needs.

Business Conference Calls

When it comes time to report quarterly stats, many companies turn to conference calls. This allows them to communicate the ups and downs of their business to interested parties. A higher-level company executive, such as the CEO, often reads the company reports. Once the results are revealed, the call is then accessible for others to join in, namely stock analysts, who come with a slew of questions. Businesses may also use conference calls to promote their products or services. Seminar leaders may open a conference call to the public to share their marketing techniques or business strategies for free or a small price.

Entertainment-Based Conference Calls

Today, people are looking for more and more ways to make new friends or find the companion of their dreams. When bars and clubs get to be too much, the allure of chatting on a “party line” becomes increasingly appealing. Entertainment-based conference calls are used to provide a break from boredom, as well as a way to socialize with others. Participants call a phone number set aside for this purpose and are plugged into a whole new world of mingling and flirting.

Audio vs. Visual

Audio conference calls are less expensive and require less equipment than visual conferencing. Web conference calls also open up a host of potential problems, such as malfunctioning chat, instant message, and web cam services. Streaming video may also pose concerns. Although the capabilities of visual conference calls are vast and have a better way of getting the point across, depending on your intended audience, the concept might be too advanced.

To use visual conferencing as a business tool, you will also have to familiarize yourself with an assortment of software selections and other online options. Learning visual conferencing techniques is a process. For example, include too many large files and you may end up with a communication problem.

Conference Call Limitations

What kind of conference call do you want? Some services allow the called party to speak during a call, while other selections only allow called parties to listen to what is being said.

Conference Call Set-Up

Do you want to control how conference calls are received and made? Calling parties can place calls to desired participants or entrance to a call is gained by calling a special phone number.

Reservation vs Non-Reservation

When you choose a service offering reservation-less conference calls, you will enjoy more freedom. Calls can be placed at any time without speaking to an operator or setting up an appointment. Reservation services require you to schedule your call ahead of time.

Conference Call Commands

What sort of capabilities do calling parties have when choosing a service? Things to consider include the ability to get operator assistance, mute and unmute participants, alter ringing tones and record conversations.

Call Planning is Essential

Knowing how long your conference call will be allows you to shuffle along participants to meet time expectations. As a rule of thumb, a conference call centers on an hour or more. Larger groups demand longer time frames, but without the use of video, it is difficult to keep the interest of all participants.

Usually, about 1-3 minutes are given to each participant to voice his or her opinions. Often, an hour-long conversation handles about 1-2 topics. Another important factor pertaining to conference calls is to prepare for last-minute technical issues. Be aware of applicable time zones and schedule a conference call that will accommodate all of your desired participants. When choosing a service, make sure all customer and technical support will be handled in a timely manner.

Billing Plans

Accepting a variety of credit cards, some services offer per minute pricing plans. Once the conference call is completed, a call summary is emailed to you with all of the details. Applicable charges are then placed on your credit card. Additional plans include flat rate unlimited and monthly plans. Some companies offer a flat monthly rate of $ 60 for a maximum of five people that allows unlimited usage for the month.

Special Services

Will the conference call service you choose provide you with extra services? Depending on your needs, you may desire to have a taped recording of your conference call. Some services offer this luxury for a flat fee (around $ 25). Some charge an hourly rate if you wish to have a transcript of your call. Rebroadcasts are also offered through some services for a fee. For an extra charge, operator assistance might be available, which helps with the moderation of conference calls.

Several Conference Call Service Companies Reviewed

Accu Conference : This on-demand, fully automated toll-free service offers reservation-less service, free call recordings and live in-call web control for 9.9 cents per line. Operator service costs 13.9 cents. Unlimited use, flat-rate conferencing is offered, starting at $ 99 per month.

No Cost Conference : Offers free, reservation-less conference call capabilities, available 24 hours a day. You will receive a pin and dial-in phone number once a quick registration is completed. Free and cheap conference call services are good for short notice calls and limited budgets. With this option, reliability of service does become a concern.

WebEx : Offers conference call services, as well as helpful products, such as Meeting Center, Training Center, Support Center and Sales Center. They offer different solutions to better serve small, medium and large companies. They also offer decent live technical support and pay-per-use services.

OnConference : This service offers no set-up fee and has a listed price of 19 cents per minute per person with or without toll-free access.

Contact Call : Highly recommended for their operator-assisted services.

When you conduct careful comparisons and research on the many conference call services, you will be able to take advantage of a wealth of savings that regular phone services cannot provide.

Huzaili Aris is the webmaster of http://www.conferencecall101.com.Starting a conference call is not as complex as some people think. It is the easiest way to save you time and money for your business. Know all the information about making conference calls by visiting our website.

More Conference Call Articles

Conference Call Services Simplifying Business Network Communications

Conference Call Services Simplifying Business Network Communications

Successful operations of a business need efficient networked communications. The needs of a business may be such that you have to arrange discussion beyond the scope of a two party communication. Multiple people from the same office or from different corners of the world may need to connect for a brainstorming and discussion session. Depending on the degree of involvement required, a conference call can be of various categories like audio conference, video conferencing, or web conferencing. Sometimes having voice discussions between the various people in the conference suffices the need, while some other times the requirement is of a visual contact. Video and web conferencing are useful communication mediums that also allow the participants to share files with each other.

Various parameters of selection

Selecting a suitable conferencing service provider entails several aspects. Before choosing, you need to have some groundwork of your requirements. This is because you will have to choose a suitable package. Packages are offered on basis of several factors. For instance, if you need more international calls than local one, you have to find a package offering reduced international rates than others. Other aspects include the number of participants, file sharing ability, whiteboard feature, recording and replay, etc. Most packages would consist of all these features, up to different extents, available at different price milestones. Therefore, essentially you have to have a look at the features, the limits on the features, and the price to choose a suitable system for calling.

Comparing between service providers

Comparing between various conference call providers also makes sense as there are so many options. You can also find convenient online comparison charts where the various features are explained side by side. More importantly, you can also find user reviews of the various service providers, which can be a great way to understand the quality of service. Speaking of quality of service, you must also confirm it with the customer service department of the provider. Technical issues may crop up in such advanced everyday technologies, and a proper tech support team must be ready 24/7 to attend the calls.

Most companies offer a limited free trial period, so you may want to check out the various services. Make full use of this period with the conference call provider to understand the usefulness of the service they commit. While choosing a convenient plan, do not compromise on a few dollars less because that might involve disconnection of the line between an important deal. Instead, choose a plan that is a little above your requirement, because that will offer the scope of growth to your organization. Also, while calculating charges, see whether everything is transparent, or there are hidden charges and conditions that would cost you.

conferenceworldwide.com – Find truly affordable and top quality conference call services through Conference Worldwide. Start saving money by reducing expensive travel costs today!
Conference Call Services Fast-Tracking On The Business Avenue

Conference Call Services Fast-Tracking On The Business Avenue

A core competency target of any business operation is to compress its extended operations, achieving similar or better effects within a shorter time. This effectively helps companies to accommodate more business in the time that was saved. The only way to do this is to spot the redundant time spaces in organizing business operation and cut them down to directly arrive to the core issue. For example, setting up a deal with another company in another country does not require frequent traveling from one country to another. The entire negotiation of setting up the deal can be effectively achieved through a reliable conference call service. The company only has to send its executive only once to finalize the deal. This saves travel time and expenses, without missing out any aspect of the negotiation.

The highest level of communication

A conference call service is definitely the highest level of business communication presently. Professional interaction has several layers, and so such calling service has several strata as well. For example, at its most basic the calling service can be a one-way audio call where the voice of a speaker is available to several listeners at a time, without anyone else being able to verbally participate in the discussion. Then there is the next level which allows everyone to contribute in a simultaneous telephonic conference. Again, there are services like video conferencing and online conferencing. In the online version, multiple participants can be present at the meeting virtually through a telephone, and a laptop with internet connection. Users can also share files conveniently through the online interactions.

Increasingly becoming popular

Conferencing services are capable of providing comprehensive services in distant communication. Businesses can choose the various extents of the services based on convenience. As there are several providers, it is important to compare the various services to finally select a suitable provider. Irrespective of the level of service you are choosing, you must make sure to see that the conference call quality is clear, and it perfectly achieves your requirements to establish a strong communication with the other parties involved in the calling.

As you are choosing a suitable provider of the services, you will find that there are several convenient packages available to manage the cost. The presence of demo calling services from the various providers is a great way to compare and select. Also, while choosing, you must ensure that there is a proficient technical support system available just in case there is any technical snag. Look for the available features with the various services to reach a conclusion. With a suitable service, you can accelerate your business on the fast track of growth.

conferenceworldwide.com – Find truly affordable and top quality conference call services through Conference Worldwide. Start saving money by reducing expensive travel costs today!
Immense Benefits Of Conference Call For A Business Organization

Immense Benefits Of Conference Call For A Business Organization

Every business has its branches spread out in various corners. This is the reason why it is extremely important for the employees and staffs in different branches to remain connected to each other. It is here where the importance of conference call emerges. Most of the business organizations today make use of the conference facilities, so that multiple numbers of people can participate in a single call. This reduces time as well as the money used to call different individuals at a time. The best part about these calls is that there is no geographical boundary followed for these calls.

Resolving Business Problems:

It is very easy for a business organization to resolve wide varieties of business problems by means of the telephone. The business manager does not need to travel to various locations every time in order to know about the problems, as well as the different solutions that can come for the problem. It is through the phone with multiple individuals that the problems can be known as resolved. As a result, it also saves lots of expenditure associated with travel. This can also prove to be helpful and effective, as a whole.

Different Types:

In today’s date, with the extreme advancement of technology, there can be different types of conference call that can be used by a business. These include audio conferencing and video conferencing. Audio conferencing is related only to hearing and talking, while video conferencing also includes video images on both the sides. In the recent years, web conferencing is one of the most prominent types of conference calls by means of which business professionals get the advantage to save both time and money. A business professional can easily talk face to face with a person on the other side of the screen.

There are immense benefits of making a conference call . The cost associated with setting up is also not much. You will not require any equipment to set up, or you will not even require any extra venue for making the call. The only thing that you just need is an internet connection in the laptop and the built in camera in the laptop. By just connecting the laptop to the internet, you can start enjoying the benefits of these calls with multiple numbers of people. This can indeed turn out to be immensely beneficial in terms of saving for any business organization.

conferenceworldwide.com – Find truly affordable and top quality conference call services through Conference Worldwide. Start saving money by reducing expensive travel costs today!
Which Free Conference Call Provider is Right for You

Which Free Conference Call Provider is Right for You

The world seems to be teeming with a veritable multitude of free international conference call providers with each one touting to offer the best conference services without charging any fees whatsoever. And why not? After all more and more companies are also choosing to do business with clients, colleagues and team members over conference calls itself.

But this throws up a looming question? Which free international conference call providers should you choose for your business? The sheer variety can prove daunting and confuse you no end.

Here are a few pointers to keep in mind when you are trying to narrow down on a particular conference call provider.

It should be easy – Ease of use trumps all other features as you do not want to be weighed down by logging into the website and creating new conference call numbers every time you are planning a conference call. The international conference call providers should provide dedicated dial in information that you can use anytime, without even having to reserve slots. So, simplicity in setting up the conference call and user friendly interface wins always.

Quality – Will you be able to communicate over a line that is full of static and other disturbances? Clear and high quality audio feature is therefore crucial and this will obviously depend on the kind of technology being used by the conference call provider. Advanced and sophisticated equipment spell better quality!

Technical support – Always check if the conference call provider facilitates consistent and reliable backup support (email, voice and chat options) even for its free account customers. The customer service should be able and willing to help for anything from how to set up a conference call to how to deal with delays and other issues. Ease of contacting and knowledge of customer service staff is important.

Global Access – While all international conference call providers boast of having toll free numbers for various countries across the world, the list of geographic areas that they tie up with will always matter. It is always better if the list of countries can closely match the locations where you will be conferencing.

Interactive facilities – Ensure that the conference call provider also provides additional tools like sharing files, documents and presentations, online team rooms, secure storage and other features free of cost.

Variety of plans – While you may currently be interested only in free conference calling plans, keep your future needs in mind as well. As you grow, you may need to avail paid conference call services for say, recording a conference call or getting enhanced global access or more storage etc. So it’s better to check the advanced options and whether you will be able to upgrade to other plans later.

Try to weigh in all these criteria and then settle on the free conference call provider who can best meet all of them!

The author is a well known writer in the field of telecommunication and free conference calling services. He wants to share some information about Free Conference Calling, International Conference Call Providers in UK.